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    Split Fiction

    Privacy Policy

    Hazelight Studios, the developer of Split Fiction, values the privacy of our users. This privacy policy explains in detail how we use and protect the information we collect when you visit our website at https://splitfiction.info, as well as our related game services and platforms. Please read this privacy policy carefully. If the terms outlined below are not satisfactory to you, we kindly ask that you refrain from using our website or services.

    We reserve the right to update this policy at any time, with changes documented in the updates section below. By accessing our website or playing Split Fiction, you acknowledge that individual notifications will not be provided for policy changes. We encourage users to review this privacy policy regularly to stay informed of any updates. Your continued use of Split Fiction or our website indicates acceptance of the current policy and its modifications.

    Information Collected by Hazelight Studios

    Personal information may be collected through Split Fiction and its website in various ways, including:

    1. Personal Identifying Information: Such as your name, email address, age, and gaming preferences, provided during account creation or support requests.
    2. Server Data: Including your IP address, browser type, operating system, access times, and activity on https://splitfiction.info or within Split Fiction.
    3. Financial Information: Related to in-game purchases or merchandise orders, such as payment method details. This data is processed securely via our payment partners (e.g., PayPal and Stripe) and is not stored on our servers.
    4. Social Network Data: Information like your username or profile details if you log into Split Fiction using platforms like PlayStation Network, Xbox Live, or Steam.
    5. Device Information: Such as device ID, model, and location data (if enabled), collected when accessing Split Fiction via consoles, PCs, or mobile companion apps.

    How We Use This Information

    Hazelight Studios uses the information collected through Split Fiction and https://splitfiction.info to:

    • Manage your Split Fiction account and game progress.
    • Deliver personalized game experiences and updates.
    • Process purchases and payments securely.
    • Send account confirmations and support responses via email.
    • Enhance gameplay and website efficiency.
    • Notify you of Split Fiction patches, events, or new content.
    • Prevent cheating or unauthorized access.
    • Gather player feedback to improve Split Fiction.
    • Resolve disputes or technical issues.
    • Respond to your customer service inquiries.

    Information Disclosure

    Your information is typically kept secure within our systems. However, we may share it under the following circumstances:

    • When required by law, such as for fraud prevention or legal compliance.
    • With third-party providers for payment processing (e.g., PayPal, Stripe) and hosting services.
    • With your consent, such as for promotional campaigns or community features.
    • When you post comments or share content on Split Fiction forums or social features.
    • With partners like Electronic Arts (our publisher) or platform providers (e.g., Sony, Microsoft) for game functionality.
    • In the event of bankruptcy or asset transfer involving Hazelight Studios.

    Cookies, Trackers, and Online Ads

    We may use cookies, web beacons, and similar technologies on https://splitfiction.info to enhance your browsing experience and tailor content. These tools do not access your personal data and can be disabled in your browser settings.

    Third-party advertisers may display ads on our site or within Split Fiction (e.g., promotional banners). These partners use tracking technology to optimize ads but do not receive your personal information from us. Learn more at Google Ads Privacy Policy.

    Website analytics, such as Google Analytics, help us track usage patterns and improve Split Fiction. These vendors receive anonymized data only.

    Other Sites

    Our website and Split Fiction may link to third-party sites, such as platform stores (e.g., PlayStation Store, Microsoft Store) or social media. Once you leave https://splitfiction.info or Split Fiction, we are not responsible for how your data is handled. Please review the privacy policies of those external sites.

    Information Security

    We implement technical and administrative safeguards to protect your data within Split Fiction and on our website. However, no system is entirely immune to breaches or misuse. By providing personal information, you accept that absolute security cannot be guaranteed.

    Do-Not-Track

    Some browsers offer Do-Not-Track settings. As these are not yet standardized legally, Hazelight Studios does not currently acknowledge these settings on https://splitfiction.info.

    Additional Options

    You may review or update your Split Fiction account details at any time via your profile settings. To delete your account, contact support—note that some data may be retained for fraud prevention or legal purposes.

    You can opt out of promotional emails or notifications by adjusting your communication preferences in-game or on our website.

    European Union Privacy Rights

    For users in the EU, under the General Data Protection Regulation (GDPR), you have rights to access, correct, or delete your data, as well as restrict or object to its processing. Contact us to exercise these rights. Split Fiction is suitable for players aged 13+; parental consent is required for younger users per applicable laws.

    Contact Us

    For questions or concerns about this privacy policy, please reach out to us at: [email protected].

    Updates

    • March 08, 2025: Initial Privacy Policy published for Split Fiction launch.